Frequently Asked Questions
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Hair Care
We know everyone has different hair types and hair goals. Take our quick hair quiz to get recommendations for products that are ‘just right’ for you.
Yes, all our bottles are BPA-free!
Yes! Since our products are free of parabens, sulfates, and phthalates, they are safe to use if you have a keratin treatment, Brazilian blowout, and/or are wearing hair extensions.
All hair types can benefit from the ultra-hydrating formulas in our Signature collection. Even (and especially) extensions.
Goldie Locks® is committed to evolving the hair care industry. When you see our Clean Hair Care Seal, you can be sure that our products are formulated without certain ingredients that are potentially harmful to human health and the environment—and also address ingredients that clients and consumers are concerned about including parabens, suflates, phthalates, DMDMH, formaldehyde or formaldehyde releasers, oxybenzone and octinoxate, hydroquinone, triclosan, coal tar, methylisothiazolinone and methylchloroisothiazolinone, insoluble plastic microbeads, and many more.
Absolutely not! We are proud to be Leaping Bunny Certified.
Glacé Tropical Citrus – Blended with tender pink grapefruit, refreshing sweet orange cast with raw nectar and finishing notes of juicy lime! Our signature scent will take you away to a tropical oasis.
We always recommend that you consult your doctor if there is a concern around using our products during pregnancy.
Yes! Our products are free from animal ingredients and are also cruelty-free, meaning they have not been tested on animals.
You can purchase Goldie Locks® products from this website or from a Goldie Locks® Salon Retail Partner by using our Salon Locator.
Hair Product
Ultra Hydrating Signature Shampoo Faqs
Yes. Goldie Locks shampoo is free from sulfates and parabens, always!
Goldie Locks signature collection focuses on hydration and moisture which are the two most important requirements when wearing hair extensions as hydration and moisture are not retained. With our focus on deep hydration and moisture you continuously add a protective element to keep the integrity of your hair extensions.
No. Through our gentle yet thorough cleansing process, Goldie Locks Ultra Hydrating Signature Shampoo will get your scalp and hair feeling clean from oil and residue, while keeping essential nutrients in the hair itself. This process will not weigh your hair down.
Yes, Goldie Locks shampoo is gluten free, making it more accessible to sensitive skin types.
Goldie Locks shampoo is created to keep your haircolor locked in. There are also naturally occurring UV protectants to shield hair color fading from sunlight and natural yet harmful elements.
Shampooing your hair is a personal preference. However, it is recommended that you shampoo your hair (at most) every other day. When you shampoo too often you risk the disruption of your natural oil production, which then can become overactive.
Absolutely! If you have waited much longer in between washes or just came home from an event and had a surplus of products in your hair, you can shampoo twice.
Ultra Hydrating Signature Conditioner Faqs
Definitely! Hair extensions lack moisture and hydration capabilities and need to be replenished constantly. Our Ultra Hydrating Signature Conditioner will ensure the quality and integrity of your hair extensions are maintainted.
Yes! Our conditioner provides essential nutrients as well as hydration and moisture which is paramount for consistent curls and coils of curly hair. Your strands will drink this up!
No, our conditioner focuses on hydration and moisture replenishment for all hair types. This approach makes it great for all hair types to ensure you get the ultimate body, bounce and shine!
This is the perfect product to tame your frizz! Frizzy hair is caused by a lack of moisture. Lucky for you, Goldie Locks® Ultra Hydrating Signature Conditioner was created to rehydrate your strands while providing you with locked-in moisture benefits.
This is the perfect product to tame your frizz! Frizzy hair is caused by a lack of moisture. Lucky for you, Goldie Locks® Ultra Hydrating Signature Conditioner was created to rehydrate your strands while providing you with locked-in moisture benefits.
After you cleanse your hair from oils and impurities, including product build up, you will follow up with a hair conditioner which will hydrate your hair and make it much more manageable as well as softer.
Unlike shampoo, which should be used at most every other day, conditioner can in fact be used everyday to rehydrate your hair—depending on your hair type and texture of course.
Protein-sensitive hair is hair that is extremely sensitive to the effects of protein (the ingredient) in hair products. When hair is exposed to too much protein you actually cause more harm than good and will begin to experience negative results such as dry hair, dull hair, and breakage.
Follow these steps: After getting out of the shower do not apply any styling products Allow hair to air dry with minimal effort, i.e. brushing through Feel the texture of the hair once dried. Once your hair is dry and you try to brush through it, you will notice that your hair is protein sensitive if you experience breakage and/or split ends. Also, if your hair feels hard, rough, or dehydrated, it’s likely that your hair has been exposed to too much protein, resulting in damage to your hair.
Protein-sensitive hair is hair that is extremely sensitive to the effects of protein (the ingredient) in hair products. When hair is exposed to too much protein you actually cause more harm than good and will begin to experience negative results such as dry hair, dull hair, and breakage.
Protein on your hair extensions will dehydrate them quickly and prematurely, leading you to dry, brittle hair that becomes unmanageable as well as breakage. This is due to the chemical processing your hair extensions go through before getting to you. This process can melt away your hair's natural hydration barrier, the cuticle. Therefore, protein tends to dehydrate hair on contact. Switching your hair care to protein free products will preserve your hair and prevent damage, as it works to supplement essential daily nutrients.
Ultra Hydrating Signature Hair Mask Faqs
You will get the best results from your hair mask if you use it after cleansing with Goldie Locks® Signature Shampoo. On wet clean hair, step away from direct water pressure from the shower and ring out excess water. Then apply the desired amount of your hair mask and apply on mid-strands through your ends. Allow it to sit on your hair 5+ minutes before rinsing with cool temperature water.
Your hair cuticle reacts by opening and closing depending on heat and cool temperatures. Your cuticle will close with cool temperature water allowing all the hair mask benefits to get trapped inside your hair for the ultimate results.
Depending on the condition of your hair, you may want to increase the use of your hair mask to 2x a week until you achieve the desired results you are looking for. From there, you can apply this as a maintenance treatment once a week.
Yes, if you have extremely dry hair that is prone to frizz or breakage, you will definitely want to use a hair mask. When hair is dry it typically lacks moisture and hydration that makes up ⅔ of hair's overall strength. A hair mask will be key to providing you with stronger and healthier hair.
No! Goldie Locks® Ultra Hydrating Signature Hair Mask focuses on replenishing lost nutrients, hydration and moisture without the use of heavy saturated oils (which would lead to oily or heavy feeling hair). You will achieve a beautiful bounce, shine and body to your hair after using this.
You can apply a hair mask on dry hair prior to your shower or before bed (if you choose to sleep with it in your hair). Hair is much like a sponge and can soak up nutrients as it needs it. There is no harm in putting a hair mask on dry hair just as long as you rinse it out.
Signature Serum Faqs
A hair serum can benefit your hair's elasticity, which is its ability to stretch and contract without breaking, as it does help to strengthen individual hair strands. Hair serum is also great for bringing surface hydration to keep frizz at bay and add incredible shine.
Generally hair serum is great to use in three different ways:
- For extremely damaged hair you can apply this on dry, dirty hair before you shampoo and condition.
- On towel-dried hair prior to using direct heat or air drying your hair to tame frizz and fly-aways
- Apply this after your style is complete on dry hair to mend split ends, add shine and add a layer of environmental and UV protection.
Learn how to use a hair serum.
Depending on how fine or thick your hair is, as well as how dehydrated your hair is, will determine how much hair serum should be used. As a rule of thumb, start with one pump for fine hair and work your application up from there. Remember it is always easier to add more oil than to take it away. If you are unsure, start with one pump, rub your palms together and then work the product through your ends. If you feel your hair feels near the same as before, double the application.
Goldie Locks® Signature Serum was formulated with fine, thin hair in mind, while providing effectiveness for coarse and thick hair textures. This serum will give you all the benefits of a hair oil, without weighing your hair down.
Yes! A hair serum is absolutely essential to keep the luster and softness of hair extensions. Use a serum for ultra manageable and youthful looking hair that you expect from hair extensions.
Hair serum will soften your curls to the touch while combating frizz by delivering moisture. It is a great product to add shine and luster with a more manageable finish.
If you are needing a scalp oil treatment you can use Goldie Locks® Signature Serum on your scalp followed by a stimulating scalp massage. This is beneficial for those suffering from dandruff, dry and itchy scalps. Use this serum after cleansing with Goldie Locks® Ultra Hydrating Signature Shampoo and Conditioner for best results.
When you are utilizing hair serum as a styling product, avoid direct contact with your scalp focusing more towards your ends (the most dehydrated area of your hair).
Hair serum will help restore hair’s elasticity that could have otherwise been jeopardized during your color and highlighting service. It adds nourishment to each hair strand and you will also see that it preserves hair color for longer lasting salon results.
Hair serum contains ingredients that can help defend your hair from direct heat while bringing essential nourishment to each strand of hair.
Ultra Hydrating Leave-in Conditioner Faqs
A leave-in conditioner is a lightweight conditioner that you leave on your hair. It provides more benefits to scalp and hair protection because it is a foundational styling product. This is the first product generally placed on your hair after towel-drying.
If your hair is dry, tangles easily, or is in need of body and luster, then a leave-in conditioner will be key for your daily routine. In addition to this, if you color or lighten your hair and have exposure to pollution and direct sunlight you will need a leave-in conditioner to keep your haircolor intact and in great condition.
Our scalp is made up of living cells which will become damaged by direct UV contact, leading to sunburn or skin cancer. Similarly your hair luster and shine will decrease, causing damage to your hair if you do not use a UV protectant.
Leave-in conditioners send light hydration and moisture directly on your hair which can be great if you want to emphasize wavy, curly and coily textures.
We do not recommend applying leave-in conditioner directly on your scalp because your body is naturally creating the oils necessary to drive nutrients. We recommend applying leave-in conditioner mid strand through ends.
Brilliant Blonde Purple Shampoo FAQs
We recommend using our Brilliant Blonde Shampoo in place of your regular shampoo as often as needed to neutralize unwanted brassiness. Our purple shampoo is gentle enough to be used daily, however, we do not recommend over washing as this can dry out your hair and strip the scalp of its natural oils.
The toning effect will increase the longer the product remains on your strands. We recommend starting with 1-3 minutes. You can always leave it on longer depending on the end result you are looking for. Friendly Reminder: When using a purple shampoo, it’s important to massage and work the shampoo thoroughly from roots to ends, ensuring consistent coverage and even toning.
Unlike traditional purple shampoos that can dry out your hair, our Brilliant Blonde Shampoo is formulated to leave your hair soft, healthy, and hydrated.
This product was not formulated to stain, however, we do recommend taking all proper precaution by rinsing thoroughly both your hair and any surface the product comes in contact with to avoid any possible staining.
We maintain a low level 5.5 - 6.5 pH. The pH of many purple shampoos can be around 9.0 - which if overused, can end up making the hair feel like straw and strip away the natural oils from your hair and scalp. Our low level pH purple shampoo leaves hair soft, healthy, and hydrated.
Smoothing Cream | Anti-Frizz
Anti-Frizz Smoothing Cream is a multi-purpose formula designed to smooth your hair strands and lock out frizz. It is packed with antioxidant and hydration-boosting ingredients that make your hair look and feel softer, healthier, and more radiant.
Anti-Frizz Smoothing Cream is suitable for all hair types and textures. It is also safe to use on color-treated hair and hair extensions.
Our cream provides a range of benefits including smoothing strands, locking out frizz, improving hair strength, boosting hydration, enhancing radiance, and providing brilliant shine. It also offers UV protection and improves the elasticity of your hair.
Apply the desired amount of cream in the palms of your hand and distribute it through towel-dried hair, focusing on mid-strand through the ends. Comb through for even distribution and style as desired. It can be used to prep your hair before blow-drying, to define curls, or as a sleek style finisher.
Our cream has a pleasant scent of Coconut Sandalwood Musk with top notes of orange and mandarin citrus, middle notes of apple, pear, pineapple fruits, coconut, marine, jasmine, and muguet florals, and bottom notes of sandalwood, vanilla, musk, and tonka. It also contains natural essential oils of orange and mandarin.
The key ingredients in our Smoothing Cream include Carrot Seed, Strawberry, Raspberry, and Aloe Vera. These powerful antioxidants repair, strengthen, moisturize damaged hair, protect from damaging free radicals, restore damaged hair, elasticity, and nourish brittle hair.
Yes, our Smoothing Cream is vegan and cruelty-free. It is also Leaping Bunny Certified.
Our Smoothing Cream is free of sulfates, parabens, phthalates, gluten, and DMDMH.
Yes, our Smoothing Cream is extension-friendly and was formulated with a hair extension mindset to help maximize the life and vibrancy of hair extensions.
Yes, our Smoothing Cream is color-safe and formulated to extend the vibrancy, manageability, and health of your hair and hair extensions.
Clarifying "Detox" Shampoo
Clarifying shampoo is formulated to remove excess buildup or residue on your hair and/or scalp. Clarifying shampoo offers a deeper cleanse than typical shampoo, but are not designed for regular use. An overuse of Clarifying shampoo can strip the scalp of essential oils that keep the hair healthy. We recommend using Goldie Locks® Clarifying Detox Shampoo is an alternate shampoo to be rotated with Goldie Locks® Ultra Hydrating Signature Shampoo.
Scalp build-up from product use, dirt, oil, hard water, chemicals from swimming pools, and environmental pollutants can leave residue on your hair overtime. This can cause hair to start to appear dull, heavy, greasy, and weigh hair down. If you are experiencing any of these hair symptoms or simply want to reset and detox your hair and scalp we recommend Goldie Locks® Clarifying ‘Detox’ Shampoo.
Clarifying Shampoo is a great addition to your hair routine, but is not designed for everyday use. An overuse of clarifying shampoo can strip the scalp of essential oils that keep the hair healthy. Everyone is different, has different routines, and are exposed to different environments. We recommended using clarifying shampoo 1-2x a month. However, if you use a lot of hair styling products and/or have hard water, you may need to clarify more frequently. The best rule of thumb, use when you feel like you need/want a deeper cleanse and use Goldie Locks® Ultra Hydrating Signature Shampoo + Conditioner between treatments to help restore moisture.
Yes. Our Clarifying Detox Shampoo is safe for all hair types - including colored treated hair and extensions. However, we always recommend avoiding clarifying during the first week of coloring hair as this can cause color to fade faster.
YES! This is a great product for swimmers as you may need to clarify more often to deep clean hair and remove chlorine, iron and minerals that can give hair a greenish tint. It also washes away dulling buildup, strengthens strands and minimizes future buildup.
We recommend using Goldie Locks® Clarifying Detox Shampoo is an occasional alternate shampoo when you are looking for a deep cleanse and is recommended to be rotated with Goldie Locks® Ultra Hydrating Signature Shampoo to help restore moisture. Lather and massage desired amount of shampoo to wet hair, focusing on the scalp. Rinse and repeat if needed. Follow with Goldie Locks® Ultra Hydrating Signature Conditioner.
Depending on the amount of buildup and oils on your hair, it may not lather very much, but that doesn't mean it's not working. Rinse very well. Apply again, and this time you should get more suds. Let the shampoo sit on your scalp for a minute or two to help break down and release the product buildup, then rinse well again.
Great question! pH plays an important role in keeping your hair and scalp healthy and happy. We maintain a low level 5.0-6.0 pH to help maintain hair’s pH to its optimum level.
Dry Shampoo Powder
No. When used correctly, the rice and tapioca powders turn colorless once the product becomes worked into the hair, making it great for all hair colors!
No. Our dry shampoo powder contains no synthetic fragrance. This delicate formulation was designed with natural ingredients to support scalp health and is formulated to naturally help neutralize odors.
We created this delicate formulation to soothe, enrich, and support scalp health. Our Signature Dry Shampoo Powder is formulated with clean, natural, non-irritating ingredients - making it perfect for those who have sensitive scalps.
Yes, our Dry Shampoo Powder is benzene-free. The product is carefully formulated to be free from harmful substances.
Yes, our Dry Shampoo Powder is sulfate-free. The formulation is specifically designed to exclude potentially harmful ingredients like sulfates, along with parabens, phthalates, gluten, and DMDMH.
Flyaway Fix Pomade Stick
Flyaway Fix is a hydrating pomade stick that helps to control new hair growth, hair sectioning and manage unruly hair, making it ideal for everyday or specialty styling.
The Flyaway Fix is perfect for on-the-go application. It's an excellent addition to your purse, gym bag, or stylist bag. It provides a quick fix for any hairstyle, from sleek ponytails to taming new growth, grey or unruly hair.
Apply the Flyaway Fix to the hairs that need to be kept in place. It can be used on damp hair near the hairline to control baby or fine hairs or used liberally throughout dry hair. It will improve the cleanliness of all your hairstyles and provide hydration with a soft hold.
Prickly pear / cactus, cupuaçu and agave which delivers hydrating and moisturizing benefits to condition your hair while maintaining control over your style.
Yes, Flyaway Fix has a gentle fragrance similar to our Goldie Locks® Smoothing Cream.
Yes, Flyaway Fix is designed to be versatile and can be used on all hair types.
Flyaway Fix is formulated to be gentle on your hair. Its weightless nature and conditioning ingredients help to hydrate and protect the hair, rather than causing damage.
Apply Flyaway Fix along the hairline while your hair is still damp. This is a particularly effective method for controlling fine or baby hairs.
For short hair, apply Flyaway Fix in a circular motion throughout your dry hair. This helps distribute the product evenly for optimal control and styling.
Yes, Flyaway Fix works well on longer hair too. It can be applied to the ends of the hair to blend and mend split ends effectively.
Though you may not need to reapply it everyday, yes, the gentle formula of Flyaway Fix makes it suitable for daily use.
Yes, Flyaway Fix is colorless and works seamlessly on all hair colors. It won't affect your hair color or leave any visible residue.
Absolutely. Flyaway Fix provides a soft, manageable hold that is ideal for creating a variety of hairstyles for any occasion.
Yes, Flyaway Fix can be used in conjunction with your other favorite hair products. It's versatile to enhance your end result which can be used at the end of your style for detailing or near the beginning to help control hairs along your hairline.
Flyaway Fix is formulated with gentle, hydrating ingredients that are generally well-tolerated. However, if you have a sensitive scalp, we recommend performing a patch test prior to using it.
Yes, Flyaway Fix is designed to control hair. Its hydrating ingredients may help to smooth the hair, reducing the appearance of frizz.
Flyaway Fix is versatile and ideal for a variety of hair-related challenges. It is great for controlling new "baby" hairs, camouflaging split ends, and adding shine. Its weightless quality ensures no additional burden on your hair.
Yes! Flyaway fix is vegan and free from gluten along with, parabens, sulfates, dmdmh and of course animal cruelty.
Flyaway Fix is a pomade so you will want to keep it away from direct sunlight or excessive heat to avoid it softening. Some application methods may want to heat the pomade stick slightly with a blowdryer before use but if you do not intend for this type of application, avoid direct heat.
No, if your Flyaway Fix melts it will still be a great product to use and some may prefer the softer pomade application. Once your product cools it will take a similar shape as long as it is still within the original packaging.
Flexible Hold Hairspray
Flexible Hold Hair Spray is a versatile styling product designed to maintain your hairstyle while keeping it touchably soft and natural-looking. It combats humidity, manages frizz and flyaways, and imparts a glossy shine to your hair. Perfect for those who prefer a light, invisible hold that allows for style adjustments throughout the day, without leaving any sticky or flaky residue. It can be used before, during, or after styling for enhanced control and shine.
Using our Flexible Hold Hair Spray is simple and effective. Just hold the can 6-8 inches away from your head and lightly spray it over your dry, styled hair. For additional volume, apply it directly to your roots before styling, and layer as needed for your desired hold. This hairspray is perfect for finishing off a sleek blowout, taming frizz, defining curls, securing updos, or creating soft, beachy waves. It adds light grip, buildable hold, and a shiny finish without making your hair feel sticky or crunchy. Plus, it's easy to brush through and restyle throughout the day. Whether you want to extend the life of your blowout, keep your curls bouncy, or add workable texture to your waves, our Flexible Hold Hair Spray has got you covered. Finish Off a Sleek Blowout: After blow-drying your hair, hold the can 6-8 inches away and spray all over your hair. This light hairspray extends the life of your blowout, leaving your hair soft, smooth, and voluminous. You can easily brush through your hair and restyle the next day. Say Farewell to Frizz: For frizz control, especially in windy, rainy, or humid conditions, a quick all-over spray is the solution. If you're aiming for a sleek style like a ponytail or bun, apply the hairspray to a toothbrush and gently brush any stray hairs into place for a flawless finish. Create Shiny, Defined Curls: After curling your hair, clip up your curls until they're cool, then remove the clips and lightly spray with our Flexible Hold Hair Spray. This technique enhances the shine and hold of your curls without the stickiness. For natural curls, flip your damp hair upside down, apply the spray, and scrunch with your hands for a lightweight definition. Build a Better Updo: Our hairspray adds light grip and buildable hold to keep your updo in place without looking stiff or over-styled. Apply the spray at the roots before upstyling and add layers as you work. Finish off with an all-over spray for extra shine and hold. Level-Up Your Soft Waves: Achieve trending, carefree waves with our Flexible Hold Hair Spray. It provides workable texture, leaving your hair soft and natural. Spray directly at your roots, create loose waves with a curling iron, or twist small hair sections around your fingers. Keep applying and finger-combing through your waves until you achieve the perfect beachy look.
Yes, Flexible Hold Hair Spray is excellent for all hair types! Whether you have fine, curly, frizzy, or even dry and damaged hair, our hairspray provides a weightless hold, imparts a glossy shine, and enhances manageability without causing any heaviness, grease, or crunchiness. Its universal appeal makes it an essential addition to any hair care routine, suitable for everyone looking to maintain their hair's style and health. Fine Hair: For fine or thin hair, many avoid hairspray to prevent weighing down their delicate strands. But our Flexible Hold Hair Spray is air-light, offering weightless hold without any sticky residue. It can help maintain volume after a blowout or hold the shape of a braid or updo. Simply spray all over dry, styled hair or layer while styling. Curly Hair: Contrary to popular belief, hairspray has many benefits for curls. It tames frizz, adds shine, and helps maintain curl definition. Our Flexible Hold Hair Spray is a lightweight spray that protects your curls from humidity while preserving your natural volume and movement. Just ensure to avoid water-based hairsprays, which can leave curls sticky. Frizzy Hair: For those prone to frizz, our Flexible Hold Hair Spray offers a solution. It smooths your hair, tames flyaways, and offers a touchable finish that's easy to brush out and re-style. Simply spray it all over your dry hair after heat styling for long-lasting shine and smoothness. Dry, Damaged, or Color-Treated Hair: Dry or damaged hair requires a hairspray that adds moisture and shine. Our Flexible Hold Hair Spray does exactly that, making dry hair smooth, soft, and shiny while fighting frizz and flyaways. Avoid sprays containing Ethanol alcohol, which can further dry out hair, and embrace nourishing ingredients that enhance your hair's natural vibrancy. Apply it after blow-drying to extend your style's lifespan and reduce heat exposure.
Flexible Hold Hair Spray is incredibly versatile and can be used both before and after styling. Using it before styling gives your hair extra grip and volume, particularly useful for updos or loose waves that require a buildable hold. However, its most common use is after styling to provide a shiny finish, control frizz, and maintain your style's freshness throughout the day. Simply apply directly to your roots for pre-styling hold, and a quick all-over spray post-styling ensures your look stays perfect all day!
No, our Flexible Hold Hair Spray won't weigh down your hair. It's specially designed to provide a light, soft hold that's perfect for all hair types, including fine or thin hair. Its formula is lightweight, so you won't even feel like you're wearing hairspray, yet it effectively maintains your style. So, you can enjoy touchably soft, perfectly held hairstyles without any greasy residue or heaviness.
No, our Flexible Hold Hair Spray won't make your hair hard or crunchy. It's designed with modern hair care technology that ensures a soft, natural hold. Unlike traditional hairsprays, our flexible hold hairspray offers a lightweight, ultra-fine mist that allows your hair to maintain its natural movement while keeping its style. You can even brush and re-style your hair after application. The result is naturally looking, beautifully styled hair with no sign of product use.
Yes, you can use Flexible Hold Hair Spray every day. It's formulated to provide a weightless, flexible hold without leaving any sticky or flaky residue, making it a gentle choice for daily use. Remember, though, it's crucial to avoid using a heavy hairspray and then brushing your hair aggressively, as this could damage your hair. If you use a stronger formula hairspray for special occasions, gently brush your hair from ends to roots afterwards with a soft boar bristle brush.
The primary difference between medium hold and flexible hold hairsprays lies in the level of control they offer. Medium hold hairspray offers a stronger level of hold than flexible hold hairspray and is ideal for styles that require added volume and a bit more structure, yet still maintain some movement. It's perfect for taming flyaways and maintaining hairstyles that need a bit more stability. On the other hand, flexible hold hairspray provides a lighter, more pliable hold that allows for a natural look and more movement. It's fantastic for hairstyles where you want to maintain a soft, touchable feel, such as loose waves or a casual updo. So, while medium hold hairspray gives you a touch more control and structure, flexible hold hairspray emphasizes movement and a natural finish. The choice between the two ultimately depends on the style you're aiming for and your personal hair needs.
When you find yourself dealing with hairspray buildup, a deep-cleaning solution like our Clarifying Detox Shampoo is the perfect remedy. This shampoo is specifically designed to detoxify your scalp and hair strands by removing excess build-up, oil, and other impurities. Here's how to use it: • Apply the Clarifying Detox Shampoo to wet hair and work into a rich lather, focusing on the scalp and roots where product buildup is most likely to occur. • Massage the shampoo thoroughly into your scalp and strands, allowing the deep cleansing formula to lift away any excess oils or hairspray residue. • Rinse the shampoo out of your hair completely. You may notice your hair feels cleaner and lighter immediately! • For the best results, we recommend using the Clarifying Detox Shampoo once every other, or more frequently if you use a lot of styling products. The balanced pH formula ensures that your hair's natural health and shine are maintained, while the deep cleaning action leaves your hair soft, free from residue, and ready for styling. It's the ultimate way to reset your scalp and refresh your hair!
If you’ve tried any of our Signature hair care products you’ll know this scent very well. The amount of compliments we get from our Signature Scent is endless. If you haven’t tried any of our Signature products, we highly recommend it! The scent is similar to the famous Volcano Candle from Anthropologie. We can describe it as tender pink grapefruit, refreshing sweet orange, cast with raw nectar and finishing notes of juicy lime.
Absolutely! We know how important hair spray is when you travel. We’ve made a travel friendly version for you to take wherever you go!
Scalp Serum
Our Scalp Serum nourishes and revitalizes the scalp, addressing issues like dryness, irritation, and thinning hair. It delivers concentrated, active ingredients directly to the scalp, promoting healthier hair growth, balancing oil production, and enhancing overall scalp health.
Yes, our Scalp Serum effectively works by targeting specific scalp concerns with its scientifically-backed ingredients. Users often experience improved scalp health, reduced hair thinning, and enhanced hair growth, affirming its efficacy in nurturing the scalp and promoting healthier hair.
Our Scalp Serum is a perfect synergy of nature and science, featuring a proprietary blend of ingredients like Capixyl™ (Dextran, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract), ginseng, and probiotics. It's designed for immediate soothing and long-term hair health benefits.
Yes! Your extensions will remain safe with use of our Scalp Serum.
Absolutely! Our formula is crafted to be effective and safe for all hair types and colors.
For the best results, use it once daily, either in the morning or at night. Consistency is key to seeing transformative results.
No, you should not wash out scalp serum. It is designed to be a leave-in treatment that works over time. After applying our Scalp Serum, it should be left on the scalp to absorb fully, allowing its active ingredients to nourish and treat the scalp effectively.
Yes, our serum is designed to work harmoniously with other hair care routines, including our Goldie Locks® Micro-Needle Derma Roller and our Goldie Locks® Hair Growth Supplements for enhanced results.
Our serum is formulated with safety in mind, using ingredients that are gentle yet effective. However, as with any topical product, we recommend a patch test first.
While individual results may vary, consistent daily use typically leads to visible improvements in scalp health and hair appearance within a few weeks.
Micro-Needle Derma Roller Kit
The Micro-Needle Derma Roller stimulates the scalp by creating tiny punctures. This action boosts blood circulation, increases nutrient flow, and activates the skin's natural healing process, which can rejuvenate hair follicles and promote new hair growth. It's a gentle yet effective way to encourage thicker, healthier hair.
The ideal needle size for hair growth is 0.25 mm. This length is effective enough to stimulate the scalp without causing unnecessary discomfort. It's the perfect balance for home use, ensuring safe and efficient stimulation of hair follicles.
For best results, use the derma roller at least 1-2 times per week. This frequency allows the scalp enough time to heal and regenerate between sessions, optimizing hair growth without overstimulating the skin.
It's not recommended to use the derma roller every day. Overuse can lead to irritation and hinder the scalp's natural healing process. Stick to 1-2 times per week for the most beneficial results.
After using the derma roller, apply the Scalp Serum to your scalp. The micro-channels created by the roller enhance the serum's absorption, making it more effective. Roll gently over your scalp, then massage the serum in for best results.
While the derma roller can be effective in promoting visible hair growth and improving hair density, its ability to reverse hair loss depends on the underlying cause. It's most effective for conditions like alopecia areata and thinning hair, but results can vary.
Yes, our Micro-Needle Derma Roller is suitable for all hair types. It's designed to work universally, regardless of hair texture or condition, making it a versatile tool in any hair care routine.
Hair growth supplements provide essential nutrients that support hair health from within. They can strengthen hair follicles, improve hair quality, and complement the external treatment provided by the derma roller and Scalp Serum for a comprehensive approach to hair care.
When used correctly, side effects are minimal. Some users might experience temporary redness or sensitivity after use, but this typically subsides quickly. It's important to use the roller as directed and maintain good hygiene to avoid any adverse reactions.
Results can vary, but many users start to see improvements in hair thickness and growth within 2-3 months of consistent use. For the best results, it's important to use the roller regularly and in conjunction with the Scalp Serum and hair growth supplements.
Volumizing Texture Spray
The spray provides style support, offering an invisible matte finish that adds volume and enhances body with exaggerated thickness.
It is created for all hair types and textures, ensuring versatility and effectiveness for all-day style and volume support while enhancing your hair’s body.
Yes, the formulation is color-safe, making it suitable for use on colored hair without compromising the hue.
Absolutely, the Volumizing Texture Spray is extension-friendly, providing volume and body without causing damage.
The spray features our Coconut Sandalwood Musk for a clean yet vacation get-a-way feeling.
Yes, while it is not just a true dry shampoo, it does absorb style disrupting oils.
Hydroxyethylcellulose adds a thickening enhancement along the hair strand, visibly increasing thickness and body.
Mango Butter, a natural emollient, helps keep moisture balanced, preventing damage and breakage for healthier hair.
Black Pepper improves hair radiance and carries anti-inflammatory and scalp-soothing properties, promoting overall hair health.
Yes, the spray is designed for daily use, providing consistent style support and volume without compromising hair health. While the product may not need a daily reapplication, you can.
Absolutely, the spray is perfect for reviving second-day hair, offering a touchable finish with a lived-in texture.
For maximum volume results, spray on and near the scalp from the temple area upward to the center part and through the crown.
It is recommended to use the Volumizing Texture Spray on dry hair for optimal results.
Yes, the formulation includes glycerin for humidity regulation, preventing frizz and maintaining your desired style in various conditions.
Absolutely, it can be used in conjunction with other styling products to achieve your desired look. For example to achieve more shine and style memory, prep the hair with Blow Dry Spray prior to styling.
Spray 6"-10" away from your head for even application and optimal coverage.
No, this formulation does not contain butane or propane.
Subscriptions
Hair Care Subscription Faq
When you purchase a hair care subscription with Goldie Locks®, you’ll receive regular shipments of the hair care product(s) you have subscribed to, based on the frequency you choose. Your subscription will continue for each subscription period until you cancel. You’ll be charged for each subscription period for the cost of the applicable hair care products, plus sales tax. Goldie Locks® provides complimentary shipping on all subscription orders in the United States. You may skip a subscription shipment and make changes to your subscription or cancel at any time. There is no additional fee associated with the subscription, and there is no minimum purchase obligation.
In short, it’s better for your wallet, and the planet. With each subscription you’ll save up to 10%! Have your favorite products delivered to your door at the perfect time, every time. Plus, receive complimentary shipping and bonus loyalty points with every order.
No. But once you try the product and fall in love you’ll find it is a bit more expensive to replenish your hair care routine. Subscribing saves you money, and the hassle of having to re-order. Just select your frequency and we will handle the rest. Plus, easily pause, skip, or cancel anytime - it’s your hair routine, on your terms.
Not at this time. Due to limitations around shipping and processing payments, subscriptions are only available to customers with a shipping address in the United States.
One of the perks for signing up for subscriptions is complimentary shipping for those that live in the United States. That’s right! You will never be charged for shipping on subscription orders.
Once your order is placed, we authorize and charge your card for your initial purchase. Going forward, your credit card will be charged prior to your refill shipment going out. Your credit or debit card will be charged based on the frequency you’ve selected for your Goldie Locks® subscription.
Yes. You will be notified by email at least 48 hours prior to your next billing cycle to let you know about any upcoming charges to your credit card.
You can modify your subscription(s) right from your account page at any time—just click on Subscriptions. Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., when your card has been charged but you have not yet received your shipment), which will be reflected after the current order has been completed.
Yes, you can change your payment at any time in your account section. If you do not make any changes, the payment method you selected for your first order will be used on all subsequent orders.
If your order hasn't been processed yet, you can delay it for up to 90 days from the current date.
You can cancel your subscription from your account page—just click on Subscriptions.
You may also cancel by contacting Goldie Locks® customer support. If you cancel before your card is charged for the next recurring payment, then your subscription will terminate automatically and Goldie Locks® will not charge your payment provider for any subsequent subscription periods. If you cancel while an order is in process (i.e., when your card has been charged but you have not yet received your shipment), Goldie Locks® will continue to process your order; your subscription will terminate automatically after the last order has shipped. Of course, we’d be sad to see you go, and as always, feel free to share any feedback with our customer support team.
Supplement Subscription Faqs
Your first order is packaged in our gorgeous Signature Glass Jar and all subsequent orders are packaged in eco-friendly refill tubes to refill your glass jar. These refills not only reduce carbon footprint and reduction in packaging waste, but also save you money each and every month.
You’ll receive your refill shipments based on a 30 day frequency starting from when your order is marked delivered. Visit your account page for more information about your upcoming deliveries.
your subscription will auto-renew each month. You will be able to pause, skip or cancel anytime. We provide complimentary shipping on all subscription orders.
Zero! Subscription shipping is on us (for those that live in the United States). One of the perks for signing up for subscriptions is complimentary shipping.
Not at this time. Due to limitations around shipping and processing payments, subscriptions are only available to customers with a shipping address in the United States.
Once your order is placed, we authorize and charge your card for your initial purchase. Going forward, your credit card will be charged prior to your refill shipment going out. Your credit or debit card will be charged based on the frequency you’ve selected for your Goldie Locks® subscription.
You can modify your subscription(s) right from your account page at any time—just click on Subscriptions. Any changes you make will be reflected in your next shipment, except for changes initiated while an order is in process (i.e., when your card has been charged but you have not yet received your shipment), which will be reflected after the current order has been completed.
Yes, you can change your payment at any time in your account section. If you do not make any changes, the payment method you selected for your first order will be used on all subsequent orders.
After you have reached your 3 month commitment, you can cancel your subscription from your account page—just click on Subscriptions.
You may also cancel by contacting Goldie Locks® customer support. If you cancel before your card is charged for the next recurring payment, then your subscription will terminate automatically and Goldie Locks® will not charge your payment provider for any subsequent subscription periods. If you cancel while an order is in process (i.e., when your card has been charged but you have not yet received your shipment), Goldie Locks® will continue to process your order; your subscription will terminate automatically after the last order has shipped. Of course, we’d be sad to see you go, and as always, feel free to share any feedback with our customer support team.
Supplement Faqs
Consistency is key - so whatever time of day works best for you. Most people find it easier to remember to take their supplements with a meal, so they do it around the same time each day.
While you don’t have to take it with food, a lot of people do as a reminder to take their supplements (e.g., with breakfast, lunch, etc.). You can optimize absorption of fat-soluble vitamins like A, D, and E by taking them with food.
We always recommend consulting your doctor before starting any new supplements.
We always recommend consulting your doctor before taking anything while breastfeeding or pregnant.
Yes, we have naturally occurring and effective DHT blockers in our supplements such as rosemary and bacopa.
Goldie Locks® supplements do not contain any hormones and will not make the hair on your face grow longer or thicker.
In the process of making your hair long and lustrous, Goldie Locks® supplements may affect your laser hair removal progress as they can stimulate hair growth. Everybody is different and will respond differently, however, you may need a few extra touch-up sessions as a trade-off for the benefits you’ll receive with your hair, mood, energy and overall wellness.
As powerful as Goldie Locks® supplements are, there are certain situations where hair growth is not possible through supplementation. If a follicle has closed, disappeared, scarred, or not generated a new hair in years, then a new hair growth unfortunately may not be possible. However, our supplements aren’t just made for hair… So no matter what your follicle situation may be, there are a wide variety of benefits you can experience when taking these supplements daily.
Absolutely! Goldie Locks® was formulated based on the needs reported by most women - but are effective for men too! In fact, many men have had success with our supplements.
Store in a cool, dry place away from heat sources and direct sunlight.
All of our supplements are sourced from high-quality ingredients and undergo rigorous testing to ensure their purity and potency. They are manufactured in a first-class facility here in the USA that is GMP-certified, meaning it’s received independent certifications for Good Manufacturing Practices.
We find raw materials from the highest-quality sources all over the world—geography alone does not determine quality, but particular plant compounds can be properly grown and harvested only in specific geographic locations. All of the supplements are manufactured in the US at a GMP-certified facility and are thoroughly 3rd party tested.
The FDA regulates prescription and over-the-counter drugs, not supplements. That said, Goldie Locks® is manufactured in the USA in a facility that adheres to the requirements of the United States Food and Drug Administration (FDA) and uses Current Good Manufacturing Practices (CGMPs) to ensure its safety.
Consistency is key for optimal results, however, we understand life happens. If you miss a day or two don’t stress, simply start taking them again and get back into a regular schedule.
That is a question you will want to ask your doctor. Because of the extensive vitamin, mineral, and herbs in our supplements, many people have replaced or reduced their current supplement routine when using Goldie Locks® Supplements.
We always recommend consulting your doctor before taking anything while breastfeeding or pregnant.
This varies with each person since supplements (just like food, exercise, etc.) work slightly differently and at different speeds for every person. It’s important to note that it’s unlikely you will suddenly see or feel a stark difference right away, but instead you’ll see a gradual improvement over time. For a timeline of what you may expect click here.
Immediate changes may not be noticeable, as the benefits often manifest in the subsequent hair growth cycle.
No, the supplements are designed to complement a healthy lifestyle, including a balanced diet, hydration, and adequate rest.
In the absence of Goldie Locks Supplements, you can adopt strategies like incorporating collagen, consuming leafy greens, staying hydrated, getting enough rest, and managing stress.
Yes, collagen provides amino acids that are building blocks for keratin, the protein that hair is made of.
Spinach, kale, and Swiss chard are excellent choices rich in essential nutrients like iron, folate, and vitamins A and C.
Staying well-hydrated supports overall health, including keeping the scalp hydrated, which promotes healthy hair growth.
Adequate sleep supports processes contributing to hair growth and repair, making it essential for maintaining hair vitality.
Yes, stress reduction through practices like meditation can positively impact hair health by reducing stress levels.
Biotin (Vitamin B7) is crucial for keratin production, supporting the structure of hair. Food sources include eggs, nuts, seeds, sweet potatoes, and avocados.
Focus on a varied and balanced diet with sources of Vitamin A, Vitamins C and E, Vitamin D, iron, zinc, and Omega-3 Fatty Acids.
Yes, incorporating these nutrients into your diet not only supports hair health but also contributes to overall well-being.
Goldie Locks can replace up to 21 over-the-counter vitamins.
Shipping + Returns
Shipping
On average, you will receive your order within 2-5 business days of your order being processed. Orders received after 11am CST will be processed the following Monday. Delivery times may vary in cases of things like severe weather.
Shipping fees are calculated at checkout based on your location and weight. Shipping is free for all orders in the United States over $50.
We offer worldwide shipping through our preferred carries, USPS and/or UPS.
Shipments outside of the United States do not cover duties, taxes or customs fees, as those are the responsibility of the buyer.
Order that are placed before 11am CST are typically processed and shipped the same day, however, when order volumes are high it may take up to 2 business days to process and ship your order.
You will receive a shipment confirmation email with tracking information when the order is shipped from our warehouse. Log into your account to view and manage your orders.
We offer complimentary shipping for all orders over $50 in the United States.
Complimentary shipping is also offered for all recurring subscriptions in the United States.
Complimentary shipping is not available for orders that ship outside of the United States.
Returns
If you are unsatisfied with a recent purchase you may return your product back to us 15 days from the date of the initial order for a full refund, less shipping costs or exchange your product free of charge. Please be advised that authorization for your return is at the sole discretion of Goldie Locks®.
When returning your item(s), you must include all parts of original packaging and printed materials to be eligible for a refund. Please add insurance and save your tracking information when shipping products back to Goldie Locks® as we are not deemed responsible for products lost, stolen or damaged when you are shipping it back to us.
Please allow 7-14 days from the time of Goldie Locks® receiving your return to process eligible refunds and or exchanges.
We can help! Send your order number to hello@goldielocks.com along with an explanation of what you need and our team will reach out to assist.
Please allow 7-14 days from the time of Goldie Locks receiving your return to process eligible refunds and or exchanges.
If you need to cancel your order please contact hello@goldielocks.com right away. Order placed before 11am CST are typically processed the same day, and are often fulfilled within an hour or two of your order being placed. So reach out immediately if you need to cancel your order.
Orders that have been packaged and fulfilled may not be cancelled. You will need to receive your package and initiate a return/exchange. Contact hello@goldielocks.com with any questions about cancellations.
Loyalty
The Goldie Locks® Loyalty Program was created to thank you for being a loyal customer! For every $1 you spend as a rewards member, you'll receive 1 point, which you can use to redeem for discounts on future orders.
When you create an account on our online store you will automatically be enrolled in our Loyalty Program. Click here to view details about our Loyalty Program and how you can earn and redeem points.
You are automatically enrolled in our Loyalty Program when you create an account on our online store. Visit our Loyalty page to learn more about our program.
Simply log into your account and visit the page My Rewards to see your points balance and all rewards. If you have enough points for a reward you can click on the "Redeem" button right under said reward and enjoy the benefit!
You should receive your points instantly in your account once your order has shipped.
Yes! You automatically receive 30 points once you sign up and there are many other ways to earn free points without making a purchase. Visit our Loyalty Program page to learn more.
If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your account.
Yes. Your refund may be in points credited back to your Loyalty Rewards account or in dollars credited back to your original payment method, depending on the number of products returned and the amount of points redeemed.
Yes. When you redeem your points you will be issued an e-Gift Card that can be used at checkout along with a discount code, if you have one.
Log into your account and visit the page My Rewards to check your points balance and history.
Once you’ve created an account, you can earn points for purchases, adding a new recurring subscription, by following us on social media, by leaving a review, and for your birthday. Check out all the ways to earn points by visiting the loyalty rewards page of your account.
Once you have 100 or more points earned, you can redeem them at 100-point intervals of $5 off per 100 points up to 500 points and $7.50 per 100 points when you redeem 600 or more points. Simply log in your account, go to the Loyalty Program page and click on the points value you’d like to redeem. You’ll receive an E-Gift Card code to enter at checkout.
You’re in luck! Your Goldie Locks® Loyalty points can be applied to any purchase made at goldilocks.com. The merchandise subtotal needs to be equal to or greater than the reward value. Rewards cannot be applied to taxes, shipping charges, or other fees. Please note that rewards are limited to one (1) per order/transaction.
All purchases made at goldielocks.com earn rewards. Each dollar spent (excluding taxes and shipping) earns one point! Plus, there are other ways to earn points. Check out the list on the Loyalty Program page of your account.
Points earned for purchases will be awarded when your product is shipped. Points for other activities, such as leaving a review, will be awarded within 24 hours.
Referral Program
It’s easy to refer your friends and family! Simply send them an email, which includes your referral code, and invite them to make their first purchase.
You need to create an account to be enrolled in our free Loyalty program, in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up here.
Once your friend has made their first purchase, you’ll receive an email confirming this. You’ll have 200 points added to your Goldie Locks® Loyalty Program balance. Those points can be redeemed for $10 off a future purchase.
You need to create an account and be enrolled in the Goldie Locks® Loyalty Program in order to make a referral and receive the credit. If you’re not already enrolled, you can sign up here.
Referral rewards will only be given on qualifying purchases from people making their first purchase at goldielocks.com. If your friend returns their purchase within our return period, 200 points will be deducted from your account.
Misc
For any collaboration inquiries please email hello@goldielocks.com and we’ll connect you with the proper contact.
E-Gift Cards
You can buy the e-Gift card on goldielocks.com. The e-gift card will be sent to you via e-mail with all the information needed to use it correctly.
You can only use your e-gift card to make purchases at goldielocks.com.
Yes, provided there is still a balance remaining on the card.
Yes, e-gift cards are applied to the final order total which includes shipping and taxes.
Yes, e-gift cards are a form of payment.
Your e-gift card cannot be used to buy another gift card.
The e-gift card has a one-year expiration date.
You can check the balance of your e-gift card in the confirmation e-mail or by contacting Goldie Locks® Customer Support.
You may spend the amount of your e-gift card for several different purchases. The amount not spent will remain available on the e-gift card.
The e-gift card cannot be reloaded.
If the amount on your e-gift card is not enough to complete the entire purchase, you will be prompted to use another payment method such as your credit card.
Your e-gift card cannot be converted into cash.
If the product purchased was paid for only using the e-gift card, the order amount will be provided via store credit that can be used on goldielocks.com.
If your order was paid for partially by the e-gift card and partially by another payment method, the amount covered by the e-gift card will be provided via store credit and the remaining amount will be refunded to the payment method used at the time of order.