Goldie Rewards is our exclusive loyalty program designed to thank our amazing customers like you! Earn points for shopping, engaging with us, and more. Redeem your points for exciting discounts, exclusive products, and other special perks. It's our way of adding a little extra sparkle to your Goldie Locks experience!

It depends on the type of reward you redeem!

• If you redeem your points for a Goldie Locks E-Gift Card: You can use this e-gift card towards the purchase of any product on our site – no restrictions!
• If you redeem your points for a specific promotional offer (e.g., 'Free Shampoo with X points'): This type of discount will typically apply only to the specific item or items mentioned in the promotion.For all special promotional offers, the full details, including any product applicability, will always be clearly outlined in the offer's Terms & Conditions. We encourage you to review these before redeeming.

We understand mistakes can happen, or you might have questions about your rewards! If you've redeemed a reward by mistake (for example, you redeemed a 'free shampoo' offer but intended to get a different product, or didn't realize the specific terms), or if you're experiencing any other issues with your Goldie Rewards, please don't worry. Contact our customer support team at hello@goldielocks.com, and we'll be happy to assist you and see how we can help resolve the situation.

Happy early birthday! If you've provided your birthdate in your Goldie Rewards account, your special birthday gift or offer will be automatically sent to you or made available in your account on your birthday. Keep an eye on your email (and make sure we're not in your spam folder!) for details on how to claim your treat.

We love hearing your feedback! To write a review and earn Goldie Rewards points:

1. After you've made a purchase, you'll receive an email from us inviting you to review the item(s) you bought.

2. Simply click the link in the email to go to the review submission page.

Important: Please ensure you are logged into your Goldie Locks account when you submit your review. This is how we track and award points for your valuable feedback. Once your review is submitted, your points will be automatically added to your Goldie Rewards account.